Question 1

What are the requirements for a loan?

Accepted Answer

Receive income from the central zone minimum wage onwards, not including benefits.
Have a minimum age of 18 years.
Have a minimum length of employment of six months (for temporary employees in two or more Work Centers).
Work in one or more Centers of...

Question 2

How to schedule an appointment?

Accepted Answer

At FONACOT you can only process your credit at the branch, they will never ask you for money to obtain a loan. They do not process credits by WhatsApp or by phone. To make payments on your credit, they do not use bank accounts in the name of individuals nor do they request paymen

Question 3

How much do I owe on my credit?

Accepted Answer

To review your account statement, have on hand your: 1.- Client number, 2.- Social Security Number and 3.- CURP

Question 4

Is my company affiliated?

Accepted Answer

To check if your company is affiliated with FONACOT and you can access its credits, consult the link at the bottom.

Question 5

Where can I check the location of the INFONACOT branches?

Accepted Answer

On the website www.infonacot.gob.mx there is an option that says Office Directory in which it will present you with a map of the Mexican Republic so that you can consult the address and telephone numbers by State of the INFONACOT branches.

Question 6

How can I know my customer number?

Accepted Answer

It is important to contact the Call Center at number 01800 FONACOT (01 800 3662268) where we will gladly provide you with the information during business hours from Monday to Sunday from 8:30 a.m. to 9:30 p.m.

Question 7

What do I do if I lose my FONACOT card?

Accepted Answer

So that your FONACOT card is not misused, it is important that you report it to the Telephone Service Center, at the number 01800 toll-free 01800 FONACOT (01 800 3662268).

The only person who can make the report is the cardholder. Once you have...

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